In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity:
Centro de Arbitragem de Conflitos de Consumo de Lisboa
Adress: Rua dos Douradores, 116, 2º – 1100-207 LISBOA
Tel: +351 218 807 030 / Fax: +351 218 807 038
More information on the Consumer Portal: www.consumidor.pt